Dolores J. Smith is an independent consultant with over thirty years of experience and unique process skills in designing and facilitating interventions for both private and public sector organizations in:

• Change Management
• Human Resources
• Training and Development
• Focus Groups
• Mediation
• Organizational Analysis

Professional Experience
Twelve years as human resource generalist for Jewel Food Stores of Chicago, Illinois.

Two years as Director of Administrative Services at WTTW, Chicago.

Currently adjunct faculty at Columbia College- Chicago, Illinois and Lewis University - Romeoville, Illinois.

Education:

Bachelor of Science - Business Administration
Roosevelt University, Chicago, Illinois

Master of Arts - Communications
Ohio University, Athens, Ohio

Post graduate studies in Organization and Systems Development and Coaching Gestalt Institute, Cleveland, Ohio

Additional training
Mediation - DePaul University College of Law Center for Dispute Resolution
Organizational Development, Princeton University